Legal

Privacy Policy

Last updated: April 19, 2026

Clusterden respects your privacy. This policy describes how we handle information when you visit clusterden.com or contact us about our omnichannel messaging and automation services.

01

Information we may collect

  • Contact details you provide voluntarily, such as name, email address, phone number, or company name when you request a demo, subscribe to updates, or communicate with us.
  • Usage and technical data such as browser type, device type, general location (e.g. country or city), pages viewed, and referring URLs, collected through cookies and similar technologies where permitted.
  • Communications you send to us (for example, support requests or feedback), which we retain as needed to respond and improve our services.
02

How we use information

We use the information above to operate and improve our website, respond to inquiries, send service-related or marketing communications where you have opted in, analyze traffic and engagement in aggregate, comply with legal obligations, and protect the security and integrity of our systems.

03

Sharing and processors

We do not sell your personal information. We may share data with trusted service providers who assist us with hosting, analytics, email delivery, or customer relationship tools, subject to confidentiality and data-processing terms. We may also disclose information if required by law or to protect our rights, users, or the public.

04

Cookies and similar technologies

We may use cookies and similar technologies to remember preferences, measure site performance, and understand how visitors use our pages. You can control cookies through your browser settings; disabling cookies may limit certain features.

05

Data retention

We retain personal information only as long as necessary for the purposes described in this policy, unless a longer period is required or permitted by law.

06

Security

We implement reasonable technical and organizational measures to protect information against unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure.

07

Your choices

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. To exercise these rights, contact us using the details below. You may unsubscribe from marketing emails using the link in those messages.

08

International transfers

If you access our services from outside Pakistan, your information may be processed in Pakistan or other countries where we or our providers operate, in accordance with this policy and applicable law.

09

Children's privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

10

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest version. Continued use of our website after changes constitutes acceptance of the updated policy where permitted by law.

11

Contact us

For privacy-related questions or requests, reach us at support@clusterden.com.

Postal address: Office #53, P (Paradise) Floor, I.T Tower, 73-E1 Hali Rd, Gulberg III, Lahore, Pakistan