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Answer every enquiry. Follow up every applicant.

Every WhatsApp, Instagram and call in one inbox. Common questions answered, the rest sent to the right office.

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One WhatsApp number. Every office answers its own chats.

Clusterden reads each message and sends it to the right team by topic and language, so nobody forwards screenshots again.

Incoming messages

ClusterdenSmart routing
Topic
Admissions
Language
English
Sent to
Admissions
AdmissionsSarah, Bilal
Admissions team
Exams officeUrdu and English
Exams office team
TransportRoutes and timings
Transport team
HostelRooms and visits
Hostel team
IT supportPortal and email
IT support team
Product tour

See how a college runs admissions on Clusterden.

Follow one applicant from an Instagram ad to their first day: questions answered, a counsellor call, the campus visit and every update after that.

Try it free

Message thousands of future students. Talk to the ones who reply.

For study-abroad consultants, counselling teams and admissions offices: bring in leads from Meta ads, broadcast to the right group, and hand every reply to a counsellor.

01Collect

0 leads from Meta ads

Bright Path ConsultantsSponsored
Students walking and talking on a university campusStudy in the UKand Canada
Send message
+3,476

02Broadcast

One message to all of them

Two students studying outdoors with a laptop and notes

Hi Zara, join our free scholarship webinar on Saturday?9:00

Register

UK & Canada leads

03Reply

Replies go to counsellors

  • Zara A.
    Zara A.Do I need IELTS for Canada?
    HiraHira
  • Noah H.
    Noah H.Yes, book me a seat!
    SarahSarah
  • Madison R.
    Madison R.UK deadline for September?
    BilalBilal
  • Omar S.
    Omar S.Can my parents join too?
    JoshJosh
UK & Canada webinarBroadcast · Sent Tue 14 Oct, 9:00 AM
Completed
Sent0 
Delivered097%
Read084%
Replied012%
View replies

One inbox for everyone who asks. Your staff only handle what needs them.

Pick who's messaging to see what Clusterden does for your school.

Zara A.
Zara A.Instagram ad · Applicant
Do I need IELTS to study in Canada?
Cluster BotNot always. Many Canadian universities accept other English tests. Want a free call with a counsellor to check your options?
Yes please, this evening?

What Clusterden did

  • Cluster Bot answered in 3 seconds
  • Tagged "Canada · Sept 2027"
  • Counselling call booked with Hira, 6 pm

Your counsellors only speak to students who are ready.

Plan a whole year of messages in one afternoon.

Schedule broadcasts for every intake, class and parent group. They go out on time, to the right people.

Admissions open · Fall 2027

Hi Zara! Applications for Fall 2027 are now open. Apply before 30 April.9:00
Apply nowSee programmes
Enquiries and applicantsScheduled · 9:00 AM

Everything your admissions and student teams need.

One place for every channel, every office and every message you send.

  • Students holding papers in a college campus hallwayAdmissions open · 2027
    lakesidecollegeApplications for Fall 2027 are now open.
    Zara A.
    zara.ahmed Details please?Auto-reply · sent you a DM

    Hi Zara! Here are the programmes and deadlines for Fall 2027. Which one are you interested in?

Questions from schools and colleges

Can't find your answer?

Talk to us
Can different offices share one WhatsApp number?

Yes. Everyone works from one shared inbox. Clusterden routes each chat to Admissions, Exams, Transport or any team you set up, by topic or language, and each team sees its own chats.

Can Cluster Bot answer admissions questions?

Yes. Give it your programmes, deadlines, entry requirements and FAQs, and it answers from that information, sends documents like your admission guide, and hands the chat to a counsellor when needed.

Can we send bulk messages to thousands of students?

Yes. Import or tag your contacts, pick an approved WhatsApp template and broadcast to thousands at once, or schedule it. Replies land in the shared inbox, go to the right counsellor, and the report shows who received, read and replied.

Do leads from our Meta ads come in automatically?

Yes. Click-to-WhatsApp ads on Facebook and Instagram open a chat in Clusterden, Cluster Bot can reply straight away, and the lead is routed to a counsellor.

Can we message the parents of one class only?

Yes. Tag contacts by grade, section, programme or intake, then send or schedule a broadcast to exactly that group and see who read it.

Can applicants and parents call us on WhatsApp?

Yes. With WhatsApp calling, calls ring in Clusterden. Your counsellors answer from the browser with the chat history on screen, and can transfer the call to another office.

Does it work with Urdu and English messages?

Yes. Clusterden can route chats by language, so Urdu, Roman Urdu and English messages reach someone who can reply in the same language.

Can it connect to our student or admissions system?

Clusterden connects with other systems through our API and webhooks, so applicant details and updates can stay in sync. Our team helps you set it up.

Is there a free trial?

Yes. Every paid plan starts with a free trial, no credit card required. See pricing for details.

Your next intake starts with one message.

Start your free trial and answer your first applicant today. Our team helps you set up.

Get started freeBook a demo